Communication

Receiving messages
Sending messages

If you are called offsite or booked to work away from your normal business telephone line, how can you be sure you're not missing any potential customers?

How many callers do you miss who dislike leaving messages on an answerphone or mobile voicemail service?

Perhaps you don't have an internet ready computer which can be accessed wherever you are. 

Maybe you don't have mobile facsimile facilities, so you could be missing time-sensitive orders whilst you're out.

Consider the implications of missing just one client and then you'll understand why Just Select's FastTrace service can make the difference.

Just Select is very aware that the small to medium-sized businesses may not always have the level of staff available to monitor the telephone, email or fax machine all day.  They are also aware of the implications even one missed opportunity can have upon a company.  It seems ridiculous, therefore, that money, time and service credibility can be reliant on a communication chain that can so easily be broken.

In an attempt to alleviate the pressures of accessibility by your customers, Just Select have devised a communication service which enables your business to receive telephone calls and send and receive emails and faxes effortlessly - The FastTrace Service

The FastTrace Service is not operational at the moment, but is due to be launched soon, and we hope to include the following exciting facilities to make your communication issues non-issues:

RECEIVING

By issuing The FastTrace Service contact information to your client base you have the answer to your communication needs - they contact us and we contact you - wherever you are, and by whichever means is appropriate for that day.

Emails and faxes can be forwarded to alternative addresses and numbers, or even read out to you over the telephone. 

Voice calls can be passed on to you via email, fax or over an alternative number.

If time is tight and your availability is unpredictable, you can always contact us when it's convenient for you to pick up your messages, faxes or emails.

Be in when you're out, and let Just Select's FastTrace Service preserve the communication chain with your customers.

Flexibility is the word - even if you don't want all your calls, emails or faxes coming through The FastTrace Service, you can use the facilities the service offers as a backup to your normal communication provisions.  Perhaps you have staff away sick, maybe you have a staff meeting which takes everyone away from the office - whenever there's a chance a call could be missed, let The FastTraceService fill the gap.

SENDING

A response to your customer by telephone may not always be convenient or appropriate.  But a timely response by email of facsimile via The FastTraceService could make the difference between a sale or a lost opportunity.

Emails and faxes can be dictated over the telephone or sent as handwritten text over the fax machine.  They are then professionally prepared and sent out on your behalf.   The FastTraceService 'stationery' will be used in each response, and a succinct statement will indicate that the response is being made by you through this communication service. 

These procedures will not only provide a streamlined process for sending your responses, but the mark of The FastTraceService as your chosen communication agent will help to assure your customers of your commitment to meeting their needs.

The FastTraceService sounds interesting, but you're not sure if you'd have a use for it?

Let us know when you've ever had problems with keeping in touch with a customer or potential customer and we'll demonstrate how The FastTraceService could have helped you avoid the problem - don't forget that many people dislike using answerphones, they expect quick responses from emails and faxed enquiries, you don't always have a computer or fax machine available to use, and never forget - there's a lot of competition out there!

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